Computer repairs of any complexity

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Data recovery from failed hard drive

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About us

about our company

In business since 2006

We have been building, fixing, and making computers run great for over 15 years now! We’ve helped thousands of customers with their computers, laptops, printers, and programs. Give us a call next time you need help!

Experience and certification of employees

The staff here are experienced, knowledgeable, customer service oriented and have expertise with computers. You can feel confident that you are getting the best advice as well as the best service for your computer support needs.

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Why choose us

Our main differences

Who We Are

The PC & Wireless Shop are a team of experienced Computer Information Technology Professionals.

What We Do

  • The PC & Wireless Shop provides Managed IT Services to the small and medium businesses in Rochester, Buffalo and Syracuse NY areas. We support data and voice networks.
  • We provide computer repairs, sales, virus removal and more at our 2 walk in offices, located in Fairport and Victor.

  • Provide next generation Point of Sale and affordable Merchant Services (credit card processing).
  • Ergonomic Office furniture to create a comfortable and healthy work environment
  • Customized computer training – Microsoft or Apple onsite or at our conference room.

Where We Do It

We provide Managed IT Services throughout western New York. We cover Rochester, Buffalo Syracuse and the surrounding areas. The PC & Wireless Shop is an easy drive to the following suburbs: Perinton, Fairport, Pittsford, Penfield, Brighton, Victor, Webster, Henrietta, East Rochester, Irondequoit and Canandaigua.

How We Do It

First we want to understand your business so we can then provide solutions meeting your unique business needs. The PC & Wireless Shop employees are Managed IT Service professionals – experts ready to support your critical business network and applications. We provide support onsite as well as remotely and via automated processes put in place to ensure your data is backed up, secure and safe. We are available for a quick reply either by phone, email or text. You get to focus on growing your business while we provide the rock solid technology foundation for you to grow it on!

What people say

Our satisfied customers

Nate Kurash
Nate Kurash
January 20, 2023.
Matt hooked me up with a cheap fix for my PC. Super nice guy and super knowledgeable. I will be back, thank you!
Elizabeth Hawks
Elizabeth Hawks
January 9, 2023.
Jnaky Layps
Jnaky Layps
December 8, 2022.
Great customer service, repair was mostly fast and efficient, and only negative was the shipping problems out of their control
Michael Huff
Michael Huff
November 29, 2022.
Awesome custom-built gaming PC for less $$ than you’d think! Matt is the real added value to my experience at the PC & Wireless Shop. He had both the expertise and enthusiasm to craft a custom upper mid-range gaming PC for me. He’s a friendly, natural educator and took the time to help me understand the range of available options and make the best choices for my budget. The graphics card is the heart of a gaming PC and the specs and options were intimidating, however Matt clarified the best options for me based on the goal of a “future proof” system – able to handle this new generation of resource-demanding games within my budget. Likewise, he made sure to get the best components for the buck; he found a better main board that included built-in WiFi 6 that still fit the budget – so he’s carefully looking at all the details of the build. So I got expert sales-consulting and a custom build by someone who really cares about the customer - not a cookie-cutter design from an assembly line. There’s no way a big box or on-line store can offer this level of value. And when I picked up my new PC, Matt took the time to show me around the system management software, made sure I was logged in to my accounts – he even realized I had Microsoft account that includes Word, etc., at no extra cost – all while his lunch was getting cold (sorry, Matt). Thank you Matt and PC & Wireless shop for a really great system!
Julie Woloson
Julie Woloson
November 7, 2022.
Best tech experience ever. Matt was able to retrieve drive from dead computer and install it into an in house refurbished computer, with complete success.(kind of like frankenstein ,with out the scary monster) He showed compassion towards the stress of a dead computer. He was respectful of my lack of "tech know how". He was thorough about updating and data compatibility. All with working within my budget. He should wear a cape! I will be going to the PC and Wireless Shop when the time comes for me to up grade.
Elijah Sullivan
Elijah Sullivan
September 28, 2022.
I worked with Matt to get my roommates laptop fixed and the process was simple and quick with transparent and reasonable pricing. Matt was also very kind and personable and clearly knowledgeable. I had also taken my business there once previously for my own PC and had the same experience. I will continue to support this business! Thanks Matt!
Karen Lewis
Karen Lewis
August 18, 2022.
My computer (old and out of date) would not even allow me to log in, possibly as a result of a power surge. Matt was able to fix the issue and recover all of my data. So grateful as he recovered hundreds of photos that would have been permanently lost. His knowledge was paralleled with his customer service. He added some tricks to make the computer even better and easier for me to use.
Robert Heck
Robert Heck
June 3, 2022.
My first time here, Rob was very helpful and friendly.very professional business

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