Computer repairs of any complexity

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Data recovery from failed hard drive

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Services

About us

about our company

In business since 2006

We have been building, fixing, and making computers run great for over 15 years now! We’ve helped thousands of customers with their computers, laptops, printers, and programs. Give us a call next time you need help!

Experience and certification of employees

The staff here are experienced, knowledgeable, customer service oriented and have expertise with computers. You can feel confident that you are getting the best advice as well as the best service for your computer support needs.

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Why choose us

Our main differences

Who We Are

The PC & Wireless Shop are a team of experienced Computer Information Technology Professionals.

What We Do

  • The PC & Wireless Shop provides Managed IT Services to the small and medium businesses in Rochester, Buffalo and Syracuse NY areas. We support data and voice networks.
  • We provide computer repairs, sales, virus removal and more at our 2 walk in offices, located in Fairport and Victor.

  • Provide next generation Point of Sale and affordable Merchant Services (credit card processing).
  • Ergonomic Office furniture to create a comfortable and healthy work environment
  • Customized computer training – Microsoft or Apple onsite or at our conference room.

Where We Do It

We provide Managed IT Services throughout western New York. We cover Rochester, Buffalo Syracuse and the surrounding areas. The PC & Wireless Shop is an easy drive to the following suburbs: Perinton, Fairport, Pittsford, Penfield, Brighton, Victor, Webster, Henrietta, East Rochester, Irondequoit and Canandaigua.

How We Do It

First we want to understand your business so we can then provide solutions meeting your unique business needs. The PC & Wireless Shop employees are Managed IT Service professionals – experts ready to support your critical business network and applications. We provide support onsite as well as remotely and via automated processes put in place to ensure your data is backed up, secure and safe. We are available for a quick reply either by phone, email or text. You get to focus on growing your business while we provide the rock solid technology foundation for you to grow it on!

What people say

Our satisfied customers

Sam Healy
Sam Healy
February 8, 2024.
I recently did business with The PC and Wireless Shop regarding the crafting of a high-end custom desktop PC. I could not be happier with the final product. The level of customer service, expert knowledge, immense attention to detail, and uniquely personal experience delivered by Matt was outstanding. He is the real star in this shop. Throughout the entire process he was amiable, precise, and quick to respond to any questions or concerns. His expertise ensured I was getting the best of the best in terms of hardware and software for my needs. The build itself is absolutely stunning, with meticulous craftsmanship fueled by the passion and desire to deliver a quality and future-proof system on full display. You do not get this kind of experience with the larger pre-built PC vendors. For any of your computer needs (especially custom builds) go with this shop. You will not regret it!
Doughboy Texas
Doughboy Texas
January 16, 2024.
Matt was knowledgeable, prompt and did a great job. We will be back!!!
Matthew Fusco
Matthew Fusco
November 8, 2023.
great job, great price, great service.
Tegan Gilbert
Tegan Gilbert
October 30, 2023.
Told them my problem and they fixed it quickly, Great Service 10/10.
John E Becker
John E Becker
October 24, 2023.
First time customer. My former PC shop is no longer. My issue: my PC tower was making nasty sounds. I called the Canandaigua shop. Matt was very helpful. I took the unit to the shop. A faulty fan was diagnosed. Matt did the repair that afternoon. I must say, quite impressive. Thanks to Matt for his expert assistance.
Josh B
Josh B
October 12, 2023.
I had a POST failure with my gaming PC that I couldn't figure out without hours of online research. After trying the most likely fix and still encountering the same issue, I brought it to the PC & Wireless Shop. I left it with Matt, and within a couple hours I got a call explaining what was wrong, and what they had in stock to fix the issue. I was without my computer for less than a day, and the attention to detail and overall customer service were excellent.
Gerald Boock
Gerald Boock
October 6, 2023.
Excellent service Very reasonable always available to help when I need help
Terrance Wilson
Terrance Wilson
September 30, 2023.
These guys are very knowledgeable and amazing. Went in for a simple hardware upgrade and got amazing customer service. 10/10 would recommend working with them. They go above and beyond the job here.
Martin Lustick
Martin Lustick
September 26, 2023.
Friendly, knowledgeable, skilled, helpful. I brought in 4 old computers and wanted photos off the hard drives. He got it done faster than expected at a very fair price. Even helped me carry the old computers back and forth to my car. I wouldn't go anywhere else.
Jeffrey Ayers
Jeffrey Ayers
September 23, 2023.
Promp, courteous service by Matt. Highly recommend.

 We are trusted BY

Unable to work? Your computer freezes?

We’ll help you get back to work.
Fast and Qualitatively.

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